Transform challenges into opportunities with a fresh approach to problem-solving. This interactive workshop helps you break free from routine thinking, identify the traits of effective problem-solvers, and develop creative strategies to tackle workplace issues with confidence. Learn to shift from panic to possibility-and inspire innovation in yourself and your team.

How you handle change can make or break your workplace. During this afternoon workshop, you'll learn how to effectively communicate the need for change, discover three steps that accelerate change implementation, learn to recognize resistance to change and how to respond to that resistance, and apply tips and techniques that encourage your team to commit to and participate in the change process.

Influence is a tool of the successful - being able to affect influence or win others to your way of thinking, demands respect and allows you the authority to affect outcomes. Learning how to demonstrate authenticity and integrity through your interactions with others and how to have a strong sense of self-awareness lays the groundwork for mastering the art of influence.

Join our 4-hour intensive workshop that equips you with essential project management skills. This practical training session guides you through the project life cycle from start to finish. You will leave with practical tools and strategies that help ensure project success.

In today's workplace it is essential that employees use critical thinking skills to make quick, confident decisions. This course introduces the components of critical thinking to increase creative and independent thinking, better decisions by problem solving systematically, and?identifying?the value of ideas to reach well-reasoned conclusions.

Strategic planning is easier than you think! In this half-day workshop, you'll learn to recognize the difference between a strategic plan and other planning processes, be able to identify the situations in which a strategic plan is most useful and develop and implement strategies that will help you achieve long-term goals.

Based on the bestselling "Crucial Conversations" book by Vital Smarts, this course teaches the practice and skills for having difficult conversations. In this two-day training, you will learn how to strengthen relationships and how to resolve intractable problems through conscious use of the techniques taught.

You don't need a title to make a difference — just the right skills, applied with intention. This 6-session series for individual contributors and non-supervisory staff who keep organizations running and are ready to grow their influence right where they are: showing up sharper, communicating with confidence, and building a presence that gets noticed. No promotion required — just a clear, practical path forward. Session lineup includes Find Your Voice, Leading Without a Title, Embracing Change, Building Resilience, Creative Problem Solving, and Practical Project Management. Click on this flyer for dates and session descriptions: LCCC_Support Staff Excellence Academy_Flyer FA26