Delegation is not giving away tasks you do not want — it is one of the most powerful tools for developing people and multiplying your team's capacity. This session introduces five levels of delegation (from "do exactly as instructed" to "act independently") and helps supervisors match the right level to each employee and task. Participants build a real delegation plan and practice the delegation of conversation that sets employees up for success rather than failure.

The Bridges Out of Poverty workshop increases your understanding of individuals living in a poverty mindset. By analyzing the hidden rules, patterns of behavior and eleven resources, this course helps reduce judgement for best outcomes. Designed for organizations and businesses that interact with individuals in poverty.

Transform challenges into opportunities with a fresh approach to problem-solving. This interactive workshop helps you break free from routine thinking, identify the traits of effective problem-solvers, and develop creative strategies to tackle workplace issues with confidence. Learn to shift from panic to possibility-and inspire innovation in yourself and your team.

No one likes dealing with performance issues, but this half-day workshop provides tools to help you successfully navigate that challenge. This workshop will help you recognize what makes performance problem discussions difficult for both the leader and employee, document and leverage performance data to make a solid case for improvement, use interaction skills to ensure successful problem discussions, and effectively address poor performance in a firm and consistent manner.

How you handle change can make or break your workplace. During this afternoon workshop, you'll learn how to effectively communicate the need for change, discover three steps that accelerate change implementation, learn to recognize resistance to change and how to respond to that resistance, and apply tips and techniques that encourage your team to commit to and participate in the change process.

Learn how to use Canva, a free and easy design tool, to create eye-catching marketing materials for your business. From social media graphics to flyers and business cards, this hands-on class will show you how to design professional-looking content-even if you're not a graphic designer.

Influence is a tool of the successful - being able to affect influence or win others to your way of thinking, demands respect and allows you the authority to affect outcomes. Learning how to demonstrate authenticity and integrity through your interactions with others and how to have a strong sense of self-awareness lays the groundwork for mastering the art of influence.

Join our 4-hour intensive workshop that equips you with essential project management skills. This practical training session guides you through the project life cycle from start to finish. You will leave with practical tools and strategies that help ensure project success.